Delivery
At Allbirds Store, we want your shopping experience to be as smooth and transparent as possible. That’s why we’ve designed a straightforward delivery process to get your sustainable apparel and footwear to your doorstep efficiently, no matter where you are in the world.
Shipping Options & Timelines
We offer two reliable shipping methods to suit your needs:
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Standard Shipping – $12.95
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Carrier: DHL or FedEx
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Processing Time: 1-2 business days
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Delivery Time: 10-15 business days after dispatch
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Best for: Faster delivery with tracking
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Free Shipping (Orders Over $50)
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Carrier: EMS
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Processing Time: 1-2 business days
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Delivery Time: 15-25 business days after dispatch
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Best for: Budget-friendly, no-rush orders
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Note: Delivery times are estimates and may vary depending on customs processing in your country.
Where We Ship
We proudly ship worldwide, excluding parts of Asia and certain remote regions. During checkout, enter your address to confirm availability and estimated delivery dates.
Tracking Your Order
Once your order is dispatched, you’ll receive a confirmation email with:
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A tracking number
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A link to monitor your package in real time
Having issues? Contact us at [email protected]—we’re happy to help!
Returns & Exchanges
Not 100% satisfied? We offer easy returns within 15 days of delivery.
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Items must be unused, in original packaging, and with tags attached.
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Return shipping costs are the customer’s responsibility unless the item is faulty.
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Refunds are processed within 5-7 business days after we receive the returned item.
For detailed steps, visit our Returns Policy page.
Questions?
Our team is here to ensure your Allbirds Store experience is effortless. Reach out to [email protected] for shipping updates, delays, or special requests.
Thank you for supporting sustainable fashion—one thoughtful purchase at a time!