Privacy Policy

At Allbirds Store, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using Allbirds Store, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, shipping/billing address, phone number, and payment details (processed securely via third-party gateways).
Order Details: Purchase history, product preferences, and transaction records.
Technical Data: IP address, browser type, device information, and cookies (see Section 5).
Communications: Records of customer service inquiries, feedback, or survey responses.

2. How We Use Your Information

Your data helps us:

Process orders, deliver products, and provide customer support.
Improve our website, products, and services through analytics.
Send transactional emails (order confirmations, shipping updates) and, with consent, marketing communications.
Prevent fraud and comply with legal obligations.

3. Data Sharing & Disclosure

We respect your privacy and only share data when necessary:

Service Providers: Trusted partners (e.g., payment processors, shipping carriers) assist in fulfilling orders. They are contractually bound to protect your data.
Legal Compliance: We may disclose information if required by law (e.g., court orders, tax regulations).
Business Transfers: In mergers or acquisitions, customer data may transfer to the new entity under this policy’s terms.

We never sell your personal information to third parties.

4. Data Storage & Security

Location: Data is stored on secure servers in compliance with applicable laws.
Retention: We retain information only as long as needed for order processing, legal requirements, or legitimate business purposes.
Protection: We implement industry-standard measures (SSL encryption, firewalls) to safeguard your data. However, no online transmission is 100% secure—please use strong passwords and monitor account activity.

5. Cookies & Tracking Technologies

We use cookies to:

Enhance site functionality (e.g., shopping cart retention).
Analyze traffic and user behavior via tools like Google Analytics.
Deliver targeted ads (with your consent) through platforms like Facebook Pixel.

You can manage cookies via browser settings or our cookie consent banner. Disabling cookies may affect site performance.

6. Your Rights

Depending on your location, you may:

Access, correct, or request deletion of your personal data.
Opt out of marketing communications.
Withdraw consent for cookie tracking.
Request data portability or restrict processing.

To exercise these rights, contact [email protected]. We respond within 30 days.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect their data. If you believe a child has provided information, contact us immediately.

8. Policy Updates

We may update this policy periodically. Changes will be posted here with an updated effective date. Continued use of Allbirds Store constitutes acceptance of the revised terms.

Contact Us
For privacy-related questions or requests, email [email protected]or write to:
7124 West Morrow Dr
Glendale AZ, United States (US)
85308